Effective Date: 3 August 2026

At Twisted Steel, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Twisted Steel
27 Broad Street
Cannock
Staffordshire
WS11 0DA
United Kingdom

Telephone: 07840 932967
Email: twistedsteel@twistedofficial.com
Website: www.twistedsteel.co.uk

Effective Date: 3 August 2026

At Twisted Steel, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Twisted Steel
27 Broad Street
Cannock
Staffordshire
WS11 0DA
United Kingdom

Telephone: 07840 932967
Email: twistedsteel@twistedofficial.com
Website: www.twistedsteel.co.uk

We may collect the following information:

• Name
• Email address
• Telephone number
• Appointment enquiries
• Messages submitted through our contact form
• Information required for booking appointments
• Age verification where required by law
• Medical information provided on consent forms before treatment
• Photographs (only with your written permission)
• 
  

We use your information to:

• Respond to enquiries
• Book and manage appointments
• Provide body piercing services safely
• Complete legally required consent records
• Contact you regarding appointments
• Improve our services
• Comply with legal and regulatory obligations

We only collect the information necessary for these purposes.

Before carrying out certain piercing procedures, we may ask for relevant medical information to ensure treatment can be performed safely.

This information is treated as confidential, stored securely, and only accessed where necessary.

We will only send promotional emails, offers or newsletters if you have chosen to receive them.

You may unsubscribe at any time.

Our website may use cookies to improve your browsing experience and help us understand how visitors use our website.

You can manage or disable cookies through your browser settings at any time.

We do not sell your personal information.

Your information may only be shared where necessary with:

• Appointment or booking providers
• Website hosting providers
• Payment processors
• Legal or regulatory authorities where required by law
• 
  

We take appropriate technical and organisational measures to protect your personal information from:

• Unauthorised access
• Loss
• Misuse
• Disclosure
• Alteration

Although we take every reasonable precaution, no online system can be guaranteed to be completely secure.

We only retain personal information for as long as necessary to:

• Provide our services
• Meet legal obligations
• Maintain treatment records
• Resolve disputes

Where required by law, consent records may be retained for an appropriate period.

Under UK GDPR you have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion where legally permitted
• Restrict processing
• Object to processing
• Request a copy of your personal data
• Withdraw consent where consent has been given

To exercise any of these rights, please contact us.

Our website may contain links to third-party websites or social media platforms.

We are not responsible for the privacy practices or content of those external websites.

We may update this Privacy Policy from time to time.

Any changes will be published on this page together with an updated effective date.

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:

Twisted Steel
27 Broad Street
Cannock
Staffordshire
WS11 0DA

Telephone: 07840 932967
Email: twistedsteel@twistedofficial.com
Website: www.twistedsteel.co.ukWe may collect the following information:

• Name
• Email address
• Telephone number
• Appointment enquiries
• Messages submitted through our contact form
• Information required for booking appointments
• Age verification where required by law
• Medical information provided on consent forms before treatment
• Photographs (only with your written permission)
• 
  

We use your information to:

• Respond to enquiries
• Book and manage appointments
• Provide body piercing services safely
• Complete legally required consent records
• Contact you regarding appointments
• Improve our services
• Comply with legal and regulatory obligations

We only collect the information necessary for these purposes.

Before carrying out certain piercing procedures, we may ask for relevant medical information to ensure treatment can be performed safely.

This information is treated as confidential, stored securely, and only accessed where necessary.

We will only send promotional emails, offers or newsletters if you have chosen to receive them.

You may unsubscribe at any time.

Our website may use cookies to improve your browsing experience and help us understand how visitors use our website.

You can manage or disable cookies through your browser settings at any time.

We do not sell your personal information.

Your information may only be shared where necessary with:

• Appointment or booking providers
• Website hosting providers
• Payment processors
• Legal or regulatory authorities where required by law
• 
  

We take appropriate technical and organisational measures to protect your personal information from:

• Unauthorised access
• Loss
• Misuse
• Disclosure
• Alteration

Although we take every reasonable precaution, no online system can be guaranteed to be completely secure.

We only retain personal information for as long as necessary to:

• Provide our services
• Meet legal obligations
• Maintain treatment records
• Resolve disputes

Where required by law, consent records may be retained for an appropriate period.

Under UK GDPR you have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion where legally permitted
• Restrict processing
• Object to processing
• Request a copy of your personal data
• Withdraw consent where consent has been given

To exercise any of these rights, please contact us.

Our website may contain links to third-party websites or social media platforms.

We are not responsible for the privacy practices or content of those external websites.

We may update this Privacy Policy from time to time.

Any changes will be published on this page together with an updated effective date.

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:

Twisted Steel
27 Broad Street
Cannock
Staffordshire
WS11 0DA

Telephone: 07840 932967
Email: twistedsteel@twistedofficial.com
Website: www.twistedsteel.co.uk